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Utility Billing

JulieUtility Billing Department

Our Utility Billing Department processes utility payments, handles customer questions,  and helps new residents sign up for water, waste water and trash service. 

Residents can choose to sign up to get their monthly utility billed emailed and offers online payment options.

Julie Rutherford, Utility Billing Clerk

Julie  is Rhome's Utility Billing Clerk and is known for her
welcoming smile and helpful attitude. She has been with the City of Rhome
for 5 years. In addition to UB duties, she also serves as a back-up for
permitting and inspections. She lends her years of supervisory service and
administrative experience with the California State Auto Association and Mills
Peninsula Health System to her role in Rhome. Julie is married and has two children,
three dogs and a horse.
 
WATER SERVICE RATES
 
Residential Incorporated areas - Deposit $150.00 required 
$34.31 Monthly base charge (includes up to 2,000 gallons)
2,000 to 10,000 gallons         Base + additional $8.03 per 1,000 gallons
10,000 to 20,000 gallons       Base + additional $9.18 per 1,000 gallons
20,000 gallons & up               Base + additional $10.28 per 1,000 gallons
 
Irrigation Meter Rates – Deposit $150.00 required + cost of meter
$34.31 Monthly base charge (includes up to 2,000 gallons)
2,000 to 10,000 gallons         Base + additional $8.03 per 1,000 gallons
10,000 to 20,000 gallons       Base + additional $9.18 per 1,000 gallons
20,000 gallons & up               Base + additional $10.28 per 1,000 gallons
 
Outside Incorporated areas (Extended Area Service) - Deposit $150.00 required
$70.56 Monthly base charge
0 to 2,000 gallons                Base + additional $8.03 per 1,000 gallons
2,000 to 15,000 gallons       Base + additional $12.03 per 1,000 gallons
15,000 gallons & up              Base + additional $16.03 per 1,000 gallons
 
Commercial Customers - Deposit $250.00 required
$40.56 Monthly base charge  
0 to 2,000 gallons                Base + additional $8.03 per 1,000 gallons
2,000 to 10,000 gallons        Base + additional $9.03 per 1,000 gallons
10,000 to 20,000 gallons      Base + additional $10.03 per 1,000 gallons
20,000 gallons & up             Base + additional $11.03 per 1,000 gallons
 
SEWER SERVICE RATES
Residential
$11.00 Monthly base charge (includes up to 2,000 gallons)
Over 2,000 gallons usage – sewer rate is 35% of water charges. Rate capped at $50.00.  
 
Commercial - Rates based on meter size
Monthly Base Fee         Meter Size        Amount
$30.00                        3/4”                    $7.00 per 1,000
$75.00                         1”                       $7.00 per 1,000
$100.00                      1.5”                    $7.00 per 1,000
$150.00                                2"                       $7.00 per 1,000
 
City Water/Sewer Tap Fees - Residential Only
Commercial/Development projects (2 or more houses) must do their own water/wastewater taps by a licensed and bonded contractor. The city will not charge tap fees on commercial/development projects, but rather an inspection fee. Tap fees are associated with connections to existing public water or sewer lines that do not exceed 54 feet from the property line. All new connections incur both a tap and impact fee. Water taps also require a meter fee and deposit for billing purposes. A licensed plumber must connect the tap at the property line to the homeowner’s or business’s private service lines. Any connection in excess of 54’ is considered an extension project. If taps are done under an extension project it must be installed by a qualified licensed and bonded private contractor. Please contact the Public Works Department for further assistance.  
 
In City limits residential water taps up to 1” will be at cost +15% Administrative fees
Outside City limits residential water taps up to 1” will be at cost +25% Administrative fees
In City limits residential Sewer taps up to 4” will be at cost +15% Administrative fees
Outside City limits residential Sewer taps up to 4” will be at cost +25% Administrative fees
 
* All fees must be paid before service is activated. All taps are at the discretion of Rhome Water Utilities
 
Meter Fee: Badger E series meter with Cellular transmitter. Meters not listed will be at purchased at cost, plus 10% administration fee.
¾ inch    $500.00
1 inch    $566.00
1 ½ inch  $915.00
2 inch     $1,135.00
 
Tap Inspection Fee: $75.00 
(Cost is based on each individual water and sewer tap. Failed inspection will result in additional inspection fees.)

NOTE:  New Construction water taps will be a Minimum 1 inch; each Meter will have its own separate tap - no Bull Horns allowed
 
FIRE HYDRANT METERS - $1,850.00 Deposit Required
Same rate as customers in Outside Incorporated areas
 
WATER AND SEWER IMPACT FEES (effective March 12, 2021; one year after initial adoption date of March 12, 2020) - applies to all new development within the city limits and in the City’s ETJ based on number of service units TBD at time of assessment – ORD 2020-02
 
Water Service        $3,163.95
Sewer Service       $9,049.14